An API platform partners could integrate without me
A custom gateway and a documented open API, so integration stopped being a support queue.
The problem
A move to microservices meant every team re-solving the same cross-cutting concerns, while partner integrations arrived as support tickets rather than self-service.
What I did
- Designed and built a custom API gateway so cross-cutting concerns lived in one place and new services shipped faster.
- Led a team of three to deliver the Tetama Open API platform as a product partners could adopt on their own.
- Initiated and maintained the API documentation as a first-class deliverable, not an afterthought.
The Open API platform drove a 40% increase in order volume from API within its first six months, while documentation onboarded eight new partners and cut integration support tickets by 30%.
The outcome
